Telephone Surveys

Giving your customers a chance to provide feedback on their experience is crucial to your overall operation and choosing XACT to facilitate messages can give you the information you need for improvement. If you would like more information about our telephone survey capabilities, contact us and we will be happy to talk with you.

To maintain a quality experience for you and your customers, we employ specifically designed teams and skillsets to help manage call flow.

These resources ensure every call and every customer receives the experience they deserve.

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PROVEN RESULTS

"We are very pleased with the service that XACT provides for us and find the XACT staff and leadership to be very attentive and responsive to our needs.."

Annette Jeffes, Excelsior College

Testimonials

 

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MEDIUMS

XACT offers its customers

many mediums in connecting your customers to us.

  • In the world of customer service, it’s imperative to get customer feedback to continue the cycle of overall improvement. XACT Telesolutions can provide your business with telephone surveys which can give your business insight on customer satisfaction. By collecting important data, you can adjust the customer experience to accommodate their needs. When providing outbound surveys, XACT Telesolutions can successfully target problem areas and make recommendations to improve workflow. Through effective communication, we can partner together to deliver the best customer experience possible.

Call Us at 800.670.XACT
We'll Call You Now
Chat Now
Email Us
Request a Quote
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