Customers don’t like repeating themselves, because it makes them feel like they aren’t being listened to.
It’s a good idea to take notes as the customer is talking. That way you have the answers and won’t need to ask them to repeat anything.
Customers don’t like repeating themselves, because it makes them feel like they aren’t being listened to.
It’s a good idea to take notes as the customer is talking. That way you have the answers and won’t need to ask them to repeat anything.