ORDER ENTRY, HOTLINES, SCRIPTING
The right application tailored towards your growth and development can help bring in a multitude of new possibilities.
The right application tailored towards your growth and development can help bring in a multitude of new possibilities. XACT Hotlines, Scripting and Order Processing Services help our clients reach new heights in their possibilities of bringing in new business or prospects. Our highly sophisticated applications envelop all the tools necessary to run a seamless campaign.
To maintain a quality experience for you and your customers, we employ specifically designed teams and skillsets to help manage call flow.
These resources ensure every call and every customer receives the experience they deserve.read more
"XACT continues to exceed our customer service needs on an ongoing basis. I can truly say they have partnered with us in servicing our customers."
Luis Pedraza, HighBeam ResearchTestimonials
We've worked within specific industries providing Order Entry, Hotline and Scripting services, such as:
- ENABLING POTENTIAL WITH ORDER ENTRY
We can help you create a custom-designed marketing campaign that helps target potential customers. We work with you to help establish your target audience, create literature and scripting to support the campaign and then partner with you during the execution. Campaigns can be printed literature, lead-driven calling and e-mail broadcasting.
Examples of such applications may include:
Order Processing and Fulfillment (Speak with a representative for full details)
Credit Card/Check Over the Phone
Review Catalog Requests
- SCRIPTED APPLICATIONS
Other valuable help desk solutions secure new business or promote existing business, such as:
Catalog or Literature Requests
Seminar and Course Registration
- LEAD DRIVEN OUTBOUND
XACT Technology helps support lead-driven calling by using predictive dialing applications to connect agents with your target audience. Predictive dialers help ensure the message reaches all possible targets and no one is left out. We then follow up with interested parties by sending them the appropriate information or signing them up to the product or service.