We never want anything to get in the way, so we’ve made sure our systems are geographically redundant, with data center sites in Orlando and Boston and voice center sites in Orlando, Dallas and Los Angeles.
When issues happen at a particular site location, automatic processes happen to immediately hot transfer services to failover sites in the blink of an eye, ensuring service continuity.
In 2021, XACT has experienced 0% downtime on primary routing and technology systems.