VIRTUAL RECEPTIONIST
XACT realizes that it is important that your calls be answered professionally and promptly.
XACT Receptionist Support Solutions offer your organization a way to cut costs, increase efficiency and improve your image.
To maintain a quality experience for you and your customers, we employ specifically designed teams and skillsets to help manage call flow.
These resources ensure every call and every customer receives the experience they deserve.
read morePROVEN RESULTS
"We are very pleased with the service that XACT provides for us and find the XACT staff and leadership to be very attentive and responsive to our needs.."
Annette Jeffes, Excelsior College
Testimonials
|
TARGETED INDUSTRIES
We've worked within specific industries providing Virtual Receptionist services, such as:
-
FIRST POINT OF CONTACT
Your receptionist or switchboard is the first point of contact for your organization. They help route, filter and direct your calls where they need to go. In many cases, your receptionist is the first impression left to your newest callers to your organization; and its important you set a lasting one.
-
SAVING TIME, MONEY AND ADDING VLAUE
You are only paying for the time we handle your calls. You're never having to pay costs associated with having full time receptionists or attendants on duty. XACT can also integrate directly with your systems to provide optional value added services to your phone users, such as: Voice Mail and Voice Messaging Services, Auto Attendant, Departmental Diailing, E-Mail by Telephone, E-Mail Notifications, Voicemail by E-Mail Fax and Fax-on-Demand Unified Messaging Solutions.
-
DIRECT INTEGRATION
XACT can help you route your calls using your current PBX system, integrating seamlessly. Through state-of-the-art technology, we connect with you directly, becoming a virtual extension. Direct integration is also two-way, allowing your users to access our technology, offering value added services as shown above.
|
