Many businesses now offer web chat support for customers. The majority of customers prefer the ease of use this technology provides. Thankfully, we make it easy for businesses who want to offer this technology. It’s integrated directly with our skills-based routing omnichannel environment. This directs your requests to agents efficiently and effectively. The chat interface is also designed to match the colors and tone of your site or application. The widget code can be pasted right into your web code.
XACT is an organic extension of your customer support solution.
