Skip to main content

Great customer service can equate to increased customer acquisition

When you decide to shop from a company that’s new to you, one of the first things you probably do is check their reviews. If a company has poor reviews, you’re unlikely to purchase from them. And one of the things that can really impact a company’s reviews is the customer service provided. By providing better service, you can increase the likelihood of great reviews and not just customer loyalty, but also customer acquisition.