Protecting patient privacy is of utmost importance in contact centers. Using encrypted channels for communication to safeguard sensitive healthcare information and ensure HIPAA compliance is a must.
#XACT #HIPAAcompliance #PatientPrivacy
One of the ways to boost employee wellness is to ensure that workloads aren’t too overwhelming. You can outsource some work to allow employees to focus on key responsibilities.
Great advice from a brilliant man.
Empower your customer service team with the right tools and training to deliver exceptional support. Investing in their development boosts morale, improves customer satisfaction, and increases productivity.
“All truly great thoughts are conceived by walking.” — Friedrich Nietzsche.
Steve Jobs was known for his leadership and management by “walk about” meetings. Google CEO Sundar Pichai and Facebook co-founder Mark Zuckerberg are fans of them, too. Research, including a Stanford study, shows a strong correlation between walking and creativity. Have you tried meeting with employees, colleagues and/or business associates while walking?