Don’t know the answer to the customer’s question? Instead of giving them a made-up one, let them know you’re not sure but that you’ll find out. This goes over better than if they realize the information you gave them was false.
Don’t know the answer to the customer’s question? Instead of giving them a made-up one, let them know you’re not sure but that you’ll find out. This goes over better than if they realize the information you gave them was false.